Use and maintenance
Smart Toilet Encyclopedia
Sterilization flushing small knowledge
ultraviolet sterilization
Start ultraviolet rays after 10 seconds from the seat, and stop working for 3 minutes; When ultraviolet rays work, the "ultraviolet sterilization" indicator light on the side button is ice and snow blue light; After the end, the "ultraviolet sterilization" indicator light is red.
• Install the UV lamp device on the smart toilet.
• This function is limited to some models.
Power failure flush
• When the product is not plugged in, press the "key flush" button to realize the power failure flush function.
• When the above operation is invalid, you need to replace the battery or contact the after-sales service center.
• In the process of flushing, hip cleaning, women washing and other functions can not be used.
Automatic flushing
When the human body is seated, it will automatically flush once.
Warm air flushing
• Press the "Warm Air Drying" button to start the warm air function and perform a flush.
foot sensation flush
• Just reach the foot to the sensing position, which can achieve flushing function.
• This function cannot be enabled when seated.
400 National Service Hotline
WeChat service number
Scan the left two-dimensional code to make an appointment for maintenance
Dear customer:Thank you for choosing our intelligent toilet! In order to ensure the normal use of the product, please clean and maintain the product regularly!
Note:
Be sure to cut off the power supply, close the water supply angle valve and stop the water supply before cleaning and maintenance.
It is strictly forbidden to rinse this product with water during maintenance.
Maintenance of 1. filter
For your health, please clean the filter screen (or replace the filter) in time according to the local water quality.
When the cleaning intensity is found to be weakened, please clean the filter screen (or replace the filter) in time.
When removing the filter, be sure to close the water supply angle valve
When installing the filter, please tighten it firmly to avoid water leakage
Use 1 yuan coin to rotate counterclockwise to easily open the filter
It is recommended to clean the filter screen once every 2 months.
Maintenance of 2. Nozzle and Nozzle
Manually clean the nozzles and nozzles: clean the nozzles and nozzles regularly, or clean them immediately after dirt is found
Press and hold the side key (hip cleaning function key) for 2 seconds in the unseated state, the washer is extended and covered with water flowing out of the washer surface. Brush the nozzle and nozzle with a toothpaste-coated toothbrush. You can't use too much force. After brushing and cleaning, press the side button (stop button) to retract the nozzle.
3. plastic products and ceramic cleaning and maintenance:
• Clean the toilet body regularly, or immediately after getting dirt. If not cleaned frequently, the dirt may form stubborn dirt;
Please use warm water and non-corrosive detergent to clean the toilet seat cover, seat ring and back cover, and then gently wipe with a damp cloth to ensure that there is no detergent residue on the seat ring. The ceramic body can be cleaned with a soft brush, rag or sponge, with neutral detergent and cold or warm water (corrosive detergent is strictly prohibited)
4. anti-freezing in winter (when the ambient temperature is lower than 4°C):
• When not in use for a long period of time, such as traveling or traveling.
1, first close the water supply angle valve, and then press the flush button, ceramic drainage.
2. After 30 seconds of drainage, please be sure to unplug the power plug.
• In the cold winter, when the product is transported over a long distance or stored for a long time, the remaining water in the product may freeze. To prevent damage from freezing, take antifreeze measures.
• When dust or dirt is attached to the product, wipe the product with a soft damp cloth.
• The ceramic part can be cleaned with a soft brush, rag or sponge, with a neutral detergent and cold or warm water.
• Do not use unsuitable cleaning agents (such as concentrated sulfuric acid, concentrated nitric acid, glacial acetic acid, carbon tetrachloride, chloroform, acetone, methyl ethyl ketone, benzene, toluene, phenol, cresol, dimethyl formamide, methyl ether, soybean oil, acetate, 40% nitric acid, concentrated hydrochloric acid, 95% alcohol, gasoline, kerosene, brake oil, etc.).
Precautions
• In a warm room, leave the product for 30 minutes to thaw naturally before applying water and electricity.
• If freezing occurs and no water is sprayed, cover the toilet water supply hose with a cloth soaked in hot water. Thaw the water supply hose (do not pour hot water or blow hot air on the toilet water supply hose).
• Do not add water or detergent to the inside of the smart toilet or remote control. Do not wet the smart toilet and power plug with water or detergent. Otherwise, there may be a risk of electric shock and fire.
Precautions before maintenance
Before maintenance, please cut off the power supply, close the water supply angle valve and stop the water supply.
• Do not rinse the product with water during maintenance.
Cleaning and maintenance
Maintenance of pre-filter
• The pre-filter is installed on the water supply angle valve, not in the vicinity of foreign body pressure or corrosive substances.
• The installation position of the pre-filter should be far away from overheated heat sources (heaters, bath bully lamps, etc.), and should be installed indoors. It is forbidden to expose to the hot sun or places where it is cold and frozen.
Please replace the pre-filter in time after the service life, and can not be reused.
• If there is no one at home for a long time (travel, etc.), please close the water supply angle valve.
It is recommended to replace the filter every 6 months.
Maintenance of steel mesh filter
• For your health, please clean the filter (or replace the filter) in time according to the local water quality.
When the cleaning intensity is weakened, please clean the filter screen (or replace the filter) in time. When removing the filter, be sure to close the water supply angle valve. In addition, when installing the filter, please tighten it firmly to avoid water leakage.
• Turn the filter counterclockwise with a $1 coin.
It is recommended to clean the filter screen once every 1-2 months.
Anti-freezing in winter (when the ambient temperature is lower than 4°C)
• When not in use for a long period of time, such as traveling or traveling.
1. Close the water supply angle valve first, and then press the remote control flush button on the remote control to drain the ceramic once.
2. After 30 seconds of drainage, please be sure to unplug the power plug.
• In the cold winter, when the product is transported over a long distance or stored for a long time, the remaining water in the product may freeze. To prevent damage from freezing, take antifreeze measures.
• When dust or dirt is attached to the product, wipe the product with a soft damp cloth.
• The ceramic part can be cleaned with a soft brush, rag or sponge, with a neutral detergent and cold or warm water.
• Do not use unsuitable cleaning agents (such as concentrated sulfuric acid, concentrated nitric acid, glacial acetic acid, carbon tetrachloride, chloroform, acetone, methyl ethyl ketone, benzene, toluene, phenol, cresol, dimethyl formamide, methyl ether, soybean oil, acetate, 40% nitric acid, concentrated hydrochloric acid, 95% alcohol, gasoline, kerosene, brake oil, etc.).
Cleaning and maintenance method of nozzle
• In the state of starting up and leaving the seat, press and hold the body hip wash key for more than 2 seconds and the cleaner will automatically extend. If there is dirt in the nozzle, you can gently hold the cleaner with one hand and clean it with a toothbrush with the other hand. Press the stop button on the side button to retract the nozzle.
• Do not use excessive force, otherwise the nozzle may be damaged.
Precautions
• In a warm room, leave the product for 30 minutes to thaw naturally before applying water and electricity.
• If freezing occurs and no water is sprayed, cover the toilet water supply hose with a cloth soaked in hot water. Thaw the water supply hose on the water supply hose (do not pour hot water or blow hot air on the toilet water supply hose).
• Do not add water or detergent to the inside of the smart toilet or remote control. Do not wet the smart toilet and power plug with water or detergent. Otherwise, there may be a risk of electric shock and fire.
Introduction of intelligent toilet
Cleaning and health protection
Can anyone use a smart toilet?
Why do I need to clean my buttocks after going to the toilet?
Why is the smart toilet a good choice for toilet?
Are smart toilets suitable for the elderly or disabled?
Pregnant women during pregnancy can use smart toilet?
Technical support behind the smart toilet
Does it cost a lot of money to install a smart toilet?
What are the requirements for the installation of the smart toilet for the toilet structure?
Can I move the smart toilet with me when I move?
Do I need the landlord's consent before installing a smart toilet?
How long does it take to install a smart toilet?
What is the difference between the cost of the smart toilet and the ordinary toilet?
How to clean the smart toilet?
What if my smart toilet fails?
Xiwei Replacement Service Process Operation
When can I buy a machine and enjoy the replacement repair?
How to apply for replacement repair service?
I bought the Munich CM1Z in March 2024. I just went to the toilet and found that the seat ring heating could not be started. In this case, can I change to a new machine?
The product has been replaced with a new one because of the seat ring problem. In case the same problem occurs after less than half a year, can it be replaced with a new one?
I stopped working a few days after I bought the toilet. I found an old master my family knew and took it down. Said the circuit board burned. Can I still participate in the "replacement repair" service and change to a new toilet?
Is the new machine (excluding ceramic body) in the Xiwei maintenance system? I forgot to register when I bought it, but I didn't remember it all the time?
What do I need to do if the toilet fails?








